GoDaddy is a extremely popular internet host and area registrar. They spend a LOT of cash on promoting, together with throughout the Superbowl, the top of publicity on the subject of adverts.
So when the common, non-technical particular person finds themselves in want of an internet site, GoDaddy is commonly the primary title that involves thoughts. Not many individuals are like my spouse, who will spent weeks researching the acquisition of a pair of headphones. So your common particular person will have a look at GoDaddy’s web site, see that it’s low-cost and affords customer support, and enroll.
And more often than not, they don’t run into issues. If all you need is to spin up a 1-click WordPress Set up, decide a theme and go, then GoDaddy would possibly be just right for you.
For those who sooner or later you resolve you want skilled assist together with your web site–perhaps a redesign, or a buying cart so you may promote merchandise–then your developer goes to need to work together together with your server in an effort to make the required modifications.
That is when issues get painful.
As a developer, I’ve tried very onerous to keep away from coping with GoDaddy. However as a contract developer, typically you gotta go the place the purchasers are. I’ve taken on a number of purchasers within the final yr who’ve present websites on GoDaddy as a result of I didn’t discover out till it was too late, or as a result of I favored them and/or had a private curiosity of their mission or mission.
So I’ve had a number of events up to now yr to substantiate that no, it’s not my creativeness, GoDaddy actually sucks.
Each time I’ve to login to my consumer’s GoDaddy web site, I’ve to swim by a sea of promoting to get to what I got here there to do. The interface is clunky and complicated, even for somebody who interacts with such issues for a dwelling.
One consumer was being charged for web site analytics so I went seeking the info so I might make knowledgeable selections about consumer interplay selections. I discovered a bit referred to as ‘Stats and Monitors’ and clicked the Visitors Logs button.
It took me to a help web page which directs customers to go to the Stats and Displays part and click on on the Visitors Logs button.
For individuals who are paying consideration you may need observed that’s an infinite loop that solely ever results in directions to do what you simply did.
Time is Cash
One in every of my first purchasers wished me to maneuver somebody’s websites from a special (most likely completely tremendous) host to GoDaddy. I used to be appalled. She had tried to persuade the stakeholders that it was a nasty thought, however another person they trusted insisted that GoDaddy was the best way to go, in order that they had been decided.
The transfer, which ought to have taken a couple of hours at most, took two days, because of one technical problem after one other. For a consumer who was paying by the hour for the work, that was a fairly vital hit to the underside line. I’m fairly positive the company misplaced the consumer as a result of they had been so sad with how lengthy issues had been taking and the rising prices.
It was after that have that I first launched a ‘NoDaddy’ clause into my contracts, specifying that I might not launch new web sites on GoDaddy.
Your server is the muse that your web site lives on. You possibly can construct essentially the most stunning mansion on this planet, but when it sits on basis of swampland, you’re going to have points.
GoDaddy is a Technical Nightmare
Deployment is the method of launching a change to a web site so it’s seen to the world. It’s additionally the purpose the place all the pieces that may go unsuitable is prone to go unsuitable.
Numerous builders, together with myself, use automated deployment processes. I’ve been utilizing the identical system for a few years and it really works effectively. I can use it with most internet hosting suppliers, even on shared internet hosting plans, which is what small to medium sized enterprise house owners are likely to have.
However not GoDaddy.
Lately, after taking up one more GoDaddy consumer, I made a decision to analyze to see if there was a approach to work across the problem. I spent 4 hours attempting to implement another and got here up empty. So as to entry a server robotically, with out a password, it is advisable to use one thing referred to as SSH which is brief for ‘Secure Shell.’ The server will get a particular key, and your pc will get a particular key that the server is aware of about. When your script requests entry, the server seems at your key and, if it’s acknowledged, it says, “OK, you’re allowed in.”
So as to use SSH with a GoDaddy shared internet hosting plan, you MUST use the primary file switch username and password. Meaning, as a substitute of making a separate consumer and password on your developer, you because the consumer have to present over your private credentials. Given individuals’s tendency to make use of the identical username and passwords for a lot of totally different companies, meaning your developer had higher be reliable.
Even after getting the required entry, in the long run, nothing labored, due to restrictions GoDaddy has in place that I haven’t discovered on every other host. One other annoyance is the dearth of model management software program that comes customary on each different host I’ve ever labored with.
Godaddyhostingsucks.com has extra in-depth explanations of their technical ineptitude.
What does this imply for you?
It signifies that every time an enchancment must be despatched to your server, as a substitute of utilizing an automatic course of which takes 30 seconds at most, recordsdata need to be manually copied by way of FTP (File Switch Protocol). This could take anyplace from a number of minutes to an hour. If something goes unsuitable within the center, your web site might find yourself in a state the place wanted recordsdata are incomplete, rendering it ineffective till the issue is fastened. For a excessive visitors web site, any downtime may be extraordinarily pricey.
It’s additionally way more tough to revive issues to their earlier state, one thing that solely takes one command and some seconds with a great automated system.
I estimated that over the previous yr, I’ve wasted a minimum of 4 hours minimal (and normally way more), per mission, preventing with GoDaddy servers. Since time is cash, meaning somebody is paying for that point.
Even when I charged double my regular fee for time spent coping with a horrible service, it wouldn’t make up for the time misplaced to different issues I might be doing, equivalent to spending time with my household as a substitute of staying up late fixing botched deployments.
And people are simply the technical points.
Along with all the sensible causes above, there are a number of ethical explanation why I hate the GoDaddy.
GoDaddy Has a Historical past of Promoting that’s Sexist and Demeaning to Girls
It’s onerous sufficient being a girl within the tech business. I don’t care to help firms who make cash be portraying girls as objects and utilizing boobs to promote their companies. For years it was Jillian Michaels of Greatest Loser fame sporting the GoDaddy title throughout a good sports activities bra, in GoDaddy commercials. After which in fact, there was the notorious advert throughout Superbowl 2012.
The Nice Elephant Killing Debacle of 2011
GoDaddy CEO Bob Parsons put a video on YouTube of himself capturing and killing an elephant in Zimbabwe. There was a common uproar over the entire thing and an entire lot of parents took benefit of competitor offers to maneuver their companies to hosts with a extra humane world view.
GoDaddy Helps SOPA
SOPA is the Cease On-line Piracy Act and when you like having a free and open Web, you have to be involved about it. Colorlines.com sums it up this manner:
The Cease On-line Piracy Act (SOPA) has received the whole Web up in arms at present. Media justice advocates say the invoice is anathema to primary functioning of the Web; for a system that’s based mostly on relative freedom and connectivity, SOPA would work as the web world’s stingy gatekeeper, giving authorities the ability to shutdown web sites altogether.
Buyer Service Horror Tales Abound.
Each infrequently, I believe, “Possibly I’m being unreasonable right here. Is it actually that dangerous?
I hang around with a whole lot of fellow builders on Twitter. So I despatched out a couple of tweets to see what they needed to say.
@kronda I discovered them so spammy and annoying and borderline unethical that I switched to gandi and have been happier ever since.
— Rachel Shadoan (@RachelShadoan) August 2, 2013
@kronda Hahahahahahahahahahha. Now I really feel imply. Take 2. I, personally, have by no means had a great expertise nor have any purchasers recounted any.
— Catriona Buhayar (@catrionajay) August 2, 2013
Do I do know any WordPress Devs who like or a minimum of don’t thoughts working with GoDaddy?
— Kronda (@kronda) January 8, 2014
@KarvelDigital They bring about the whole internet dev neighborhood collectively in widespread hatred! Oh wait, we already had IE for that. Yeah, I received nothing.
— Katherine Senzee (@ksenzee) January 8, 2014
Often, after I can’t work with a consumer for some purpose, I attempt to refer them to a different developer. However I actually don’t know anybody who’s keen to place up with the complications concerned with utilizing GoDaddy
Replace April 23, 2014: GoDaddy straight contributed to the harrasment of Jamie Bernstein who reported somebody for spamming, by releasing her private info to the spammer.
Replace October 9, 2014:
GoDaddy buys their method right into a ‘male allies’ panel at The Grace Hopper Celebration of Girls in Computing, a convention supposedly by, for and about girls.
So that is my line within the sand. Contemplate this my developer’s model of a courting profile with GoDaddy firmly within the ‘deal breaker’ column.
If I’m speaking with somebody about working collectively and so they disregard the primary, and strongest advice I’ve to present them, it doesn’t bode effectively for them trusting different suggestions I’ve about their mission and they need to most likely discover somebody whose opinion they respect.
Now for the Good Information
For those who’re studying this and also you had been actually enthusiastic about working collectively however your web site is on GoDaddy, worry not. For those who’re keen to maneuver to a brand new server, I’m glad that will help you do this. And the transfer is free. when you change to Flywheel, which is my most popular host. If it is advisable to transfer your domains as effectively, I like to recommend Hover.
So go forth and liberate your web site. Or not. I’m not the boss of you. However identical to you wouldn’t ask your physician to remedy your most cancers once you refuse to give up smoking, don’t ask me to construct your Web home on a basis of sand.