ON PREM vs HOSTED PBX ROI (return on investment) and REAL COSTS!

ON PREM vs HOSTED PBX ROI (return on investment) and REAL COSTS!



Is the return on investment (ROI) of a phone system better on premise or in the cloud? Which system is better for you? Let’s take a look! Need a free ROI assessment? Reach out via our contact form! This video was taken from my live stream on 4/11/2020.

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11 thoughts on “ON PREM vs HOSTED PBX ROI (return on investment) and REAL COSTS!

  1. We use RingCentral. It’s very reliable and cheaper than paying per line at other providers. You also get texting and faxing unlimited! RC has free number porting and their customer service is great 24/7/365.

  2. RingCentral has unlimited simultaneous calls/lines and unlimited calling.
    All other providers charge per SIP line/trunk/number of simultaneous calls

  3. That is awesome if the on prem gear was built like the Nortel Systems of yesteryear and lasted that long. The way most are built now, they typically have a US warranty for one year – and many only last year maybe two – three if your lucky – if it does last three years, the vendor wants you to buy new hardware anyway to keep up with their software. In our scenario we opted for a cloud solution as we have multiple facilities and didn't want to manage on prem PBX's at multiple locations with multiple long distance fees. On the hosted system every facility phone is an extension not a call. The ROI for on prem facility systems (commercially installed and supported) was way higher than the setup installation and maintenance of a cloud hosted system – even after 40 years of use the installed on prem system cost more (certianly was not Gradstream, what ever the phone vendor was selling as a digital system or hybrid digital/viop). With cell phones everywhere – the in house phones are really just handy to have and used way less than they ever were – tried to justify eliminating them all together, except maybe a reception area (one hosted with a single reception phone for talking to customers and routing the calls (to the cell) to whoever gets em) . Hosted also rules for those small external facilities where you just need to drop a single phone. Or even now during the pandemic, everyone can literally take their phone home and work just as if they were still here. On prem – for my set up – is a no go and one less headache to worry about.

  4. I follow your vids bc I use Edge line of equipment for 3 LTE routers for my home. Its my only option til Mr Teslas space force is available 😁
    It would be cool if you used examples for dummies, I watch several times an still don't quite get it specifically the Edge vs Unifi video. Not complaining though, still watching and enjoying

  5. I agree with the touch a box you can own it comment, been their. However, for a small 1-2 person office that needs a professional presence beyond a cell. I don't see how on prem makes sense.

  6. Do you know if the Cisco 3rd party call control phones will work with a Grand stream PBX? We have several of the Cisco CP-8841-3PCC-K9 phones currently with Jive and have considered moving to on-prem.

  7. What would you recommend for someone wanting to learn how to set up on-prem VoIP from start to finish? I don't have a lot of experience with VoIP, so we use a cloud VoIP service for one of our locations. We've had some issues with them, so we've been looking at replacing it, but it's a location in another city, so it needs to be something that could be remotely managed, mainly. For on-prem VoIP, is it as simple as porting your existing numbers to a SIP trunk provider, configuring the PBX to use that provider and configuring managed call flow settings? I'm interested in this Grandstream solution, but as no one in our company has heard of it, I would need to ensure confidence for something as critical as voice.

  8. This is awesome. I just moved from Nextiva to FreePBX because my bill with Nextiva was going to push 350-400 to add the features I wanted. For everything I wanted from FreePBX I’m paying under 180. The cost sayings to me was great enough to me that I bought and learned the entire system in a couple of weeks and installed it just yesterday. Lovin it!

  9. another advantage for on prem… CEO's, managers, dont like it when they can not call their PA next room, or warehouse downstairs when the internet dies 🙂

    My biggest selling point, especially in 2 story warehouse jobs, sales/accounting, often talk to warehouse, i pull internet plug, and say, how much are you inconvenienced that you have to walk to warehouse downstairs… mighty pissed, that gets the sale there and then

  10. Let’s talk about shared equipment. When you use Ring Central you are just one customer on shared hardware. When someone attacks another customer on the system it affects you too. This would be a DOS attack or missed configured hardware. It doesn’t matter if you don’t have control. If you want to run in the cloud, you need to do it on dedicated hardware and IP addresses. If you host your own solution, in the back of your office or in a hosting center you control, this is the best solution. And with this Covad thing, many of the hosted telephone companies are going to go out of business. Mainly the once who need to advertise to stay alive.

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