Infrastructure management for IT managed services. Hosted software specialists Helastel.

Infrastructure management for IT managed services. Hosted software specialists Helastel.



A case study about Helastel’s infrastructure management services. We offer hosting managed by a small team of experts. Hosted software of the highest quality from a friendly and knowledgeable team.

Find out more about how we manage infrastructure for our clients at

Having the same company make the software and manage the servers has a few really valuable benefits. We don’t have to contact a hosting company to put something right; the host doesn’t blame the software or vice versa; the host isn’t in the wrong time zone or failing to pick up the phone. When we control your infrastructure management it is never any-one else’s fault or problem if something needs seeing to.

Bespoke software needs bespoke management. Keeping your software powered and efficient requires a nuanced approach and we’ll know the specifics of its configuration. We’re experienced in complex areas of broadband provision and we want your hosted software to scale and evolve seamlessly as your business does.

If you outsource infrastructure management, it makes it much harder to control performance, functionality, security, firewalls, backup and other factors. Increasingly there are also compliance issues to consider, relating to data storage and residency, that have key implications for your business.

We are very comfortable negotiating highly complex infrastructure arrangements where we need deep knowledge of system capabilities, compatibility and integration so that your system works to its maximum performance alongside your customers’ or other systems.

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